Support

How can we help?

Find quick guidance for Zentro setup, messaging, media, calling, notifications, privacy, reporting abuse, and account deletion.

Getting started

  • Create an account
  • Sign in
  • Add profile details
  • Grant contacts permission

Messaging

  • Send messages
  • Send media
  • Reply
  • React
  • Edit and delete messages

Calls

  • Make a voice call
  • Make a video call
  • Incoming-call issues
  • Missed calls
  • Troubleshoot call notifications

Privacy and account

  • Privacy settings
  • Notification permissions
  • Contact permissions
  • Delete account

Troubleshooting and safety

  • Notifications not appearing
  • Calls not connecting
  • Media not loading
  • Contact name not showing
  • Reporting abuse
  • Child Safety Standards
  • Appealing restrictions